Patient Check-In Systems / Touchscreens for SystmOne GP Practices

This solution is currently only available for SystmOne sites.

With more patients attending GP surgeries, reception areas can quickly become crowded, putting pressure on staff and frustrating patients with longer waits. From just £1.44 per day, our patient check-in systems help manage this demand by improving flow, increasing operational efficiency and creating a smoother arrival experience.

Designed for NHS and private healthcare practices using SystmOne, our self check-in solutions are fully secure, user-friendly, affordable and come with comprehensive IT support.

Plus, we set up the touchscreens quickly with minimal disruption and look after them remotely, giving you peace of mind they will always work.

⚡Get a Quick Quote

30-second form • No obligation • Tailored for you

Why Choose GP IT Services’ Patient Check-In Systems?

Our patient check-in screens make arrival simple, fast and stress-free for patients, while helping GP practices run more efficiently and reduce pressure on reception staff. Designed to reduce reception workload and improve patient flow from day one.

We validate the solution in your environment before deployment, provide a fully managed installation and support service, and offer a clear post go-live review period. If anything does not meet expectations, we will resolve it or provide a straightforward exit.

Designed for Simplicity 

Patients want to check in quickly without confusing steps or additional questions. Our touchscreens use the built-in SystmOne Appointment Check-In module, allowing arrivals to be recorded in just a few taps. There are no extra apps, add-ons or training required. 

Accessible Touchscreens for Every Patients 

With over 40 language options, high-contrast display settings and large buttons, our kiosks are designed to be inclusive for all patients. Our patient arrival touch screens can also display useful messages such as appointment details, where to wait or what to do if they arrive late or there is a delay. Clear communication when checking in helps reduce anxiety and unnecessary queries at reception.

Reliable Technology and Long-Term Support

Our SystmOne kiosks are built to deliver a smooth, dependable experience – day in, day out – even in the busiest GP practices. Fast, responsive and robust, they’re designed to simply work when you need them most.

From the moment your kiosk arrives, we take care of everything. Our team installs* and sets up the system within your surgery, ensuring it’s ready to use from day one. And with ongoing support, you can feel confident knowing help is always there when you need it. If an issue occurs, we take ownership and resolve it.

With our solution, your practice benefits from:

  • A large, clear 24-inch touchscreen designed for medical environments – easy for both patients and staff to use
  • Fast, reliable performance that keeps everything running smoothly throughout the day
  • Up-to-date systems and built-in protection to keep your data safe and secure
  • Continuous remote monitoring to prevent issues before they impact your service
  • A full 1-year warranty and support package, with flexible options to extend for longer-term reassurance
  • Priority support with next business day on-site assistance, so any issues are resolved quickly

Flexible Setup

Choose from wall-mounted, desk-mounted or freestanding units to suit your practice layout and requirements.

Fast Installation with Minimal Disruption

We have extensive experience deploying our touch screens across the UK, including multi-site rollouts. Most installations are completed within 2 – 3 weeks, so your practice can start using the devices quickly and efficiently. We guarantee a professional installation that is fully configured, tested and ready for use on day one. If anything is not right, we will return and resolve it at no cost.

Spread the Cost, Upgrade Sooner

Tight NHS budgets don’t need to delay modernisation. With our affordable monthly payments, you can implement modern medical touchscreen kiosks immediately without a large upfront cost. All costs are clearly defined upfront. No hidden fees, no unexpected charges.

⚡Get a Quick Quote

30-second form • No obligation • Tailored for you

Testimonials

With more GP surgeries moving to SystmOne, our self checkin systems are supporting practices in delivering a seamless, efficient patient experience. Deployed across the UK, our solutions have received excellent feedback from our clients. See our Trustpilot reviews or hear what our customers say below:

Patient check in screens
“Great experience with our new patient check in screen installation. The team was prompt, professional, and made setup effortless. The screen works smoothly and has already improved our check in flow. Very pleased with the service.”
Orchard House Surgery

Excellent Service and Swift Installations by GP IT Services
“A huge thank you and well done to the team at GP IT Services for the recent installations in one of our regions. Due to an aging estate that wasn’t compatible with Windows 11, Jonathan and the team quickly mobilised and successfully installed over 25 brand new patient check-in screens within just a few weeks. The feedback from our surgeries has been overwhelmingly positive, and they were particularly impressed with the installation engineer, Barry — great job! Thanks again — it’s always a pleasure working with you.”

Excellent efficient service
“Excellent efficient service, installing our new patient touchscreen in our waiting area”
D. Steward

Benefits of Using Patient Check-in Screens

Healthcare services face growing pressure to deliver more with limited time and resources while maintaining a high-quality patient experience. One effective way we support GP surgeries, Primary Care Networks (PCNs) and hospitals, is through our medical self-check-in arrival kiosks and waiting room solutions, such as our calling boards. For busy receptions, our SystmOne compatible screens help surgeries:

Free Up Staff Time

By allowing patients to record their arrival independently, receptionists spend less time on manual registration. Staff can focus on critical tasks, while patients enjoy a faster, more comfortable arrival.

Promote Safer Practice Environment

Self -service systems reduce reception congestion and face-to-face interactions, helping to protect both staff and patients from unnecessary exposure to illnesses. This helps mitigate the risk of infection and create a safer environment for everyone.

Increase Patient Satisfaction

Quicker, more organised arrivals reduce frustration and queuing times. Patients feel valued and supported, improving their overall experience and satisfaction.

Drive Cost Savings

By reducing your front-desk staff workload and improving efficiency, our patient touchscreen solutions help lower operational costs. Less time spent managing queues and administrative errors translates into tangible savings for your GP surgery.

FAQs

Our patient check-in touchscreens cost from just £1.41 per day, making it an affordable way to modernise your practice and improve patient experience.
No, all our automated check-in kiosks come with installation, warranty and full support included. Should we need to install additional network and power points, this will come at an additional charge which will be agreed beforehand. There are no hidden fees or extra charges, so that your practice can budget easily without unexpected costs.
Our patient registration kiosks are designed to work with TPP’s SystmOne, allowing patients to check in easily at reception. Our kiosks are not compatible with EMIS or other clinical systems.
While some healthcare check-in kiosks include additional features like questionnaires and on-screen prompts, our devices do not currently support QOF questions. Although feature-rich systems can be appealing initially and seem valuable, many of those extras go unused, often leading to unnecessary complexity without delivering real day-to-day benefits. From our experience, most surgeries prefer simple, cost-effective and easy-to-use GP solutions like the ones we provide.
Yes, our patient check-in kiosks fully integrate with SystmOne. This allows patient arrivals to be automatically logged in the system, helping staff save time, reduce errors and keep information accurate and up to date without extra steps.
Our digital check-in system speeds up the arrival process by allowing patients to record their arrival quickly and independently. This reduces queues at reception, frees up staff to focus on other tasks, and helps the practice manage appointments more efficiently.

Transform Your Reception Today!
For a quote and to find out more, please complete the below form and one of our team will be in touch within 24 hours to assist.

Please provide a bypass/direct dial number, or a mobile number, so we can contact you to discuss your query.